Order Processing- We process orders within 1-2 business days, typically shipping within 24 hours when possible. Processing times may vary based on order volume and seasonal factors.
Delivery Times
- Standard Shipping: 5-10 business days
Returns
We accept returns of unopened and undamaged products within 14 days of purchase:
- Mail unopened, undamaged items to our return address. (Kindly contact us to obtain the return address)
- Once received, we'll process your refund
IMPORTANT: We can only accept returns of:
- UNOPENED and UNDAMAGED items
- UNOPENED PAIRS of replacement parts (please compare replacement parts to originals before opening)
Questions or Changes? Need to cancel an order or have questions? We're here to help!
Thank you for your patience and understanding as we work to get your Tumama products to you!